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Refund Policy

At The Stumbling Store, we want you to be completely satisfied with your purchase of clothing, stationary, and home decor items. We understand that sometimes a return may not be enough, and you may require a refund. Please review our refund policy below:

  1. Eligibility: To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging. The refund request must be made within [X] days of the delivery date.

  2. Refund Process: To initiate a refund, please contact our customer support team with your order details and reason for the refund. We will guide you through the process and provide instructions for returning the item, if necessary.

  3. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be processed and reflected in your account.

  4. Return Shipping: If the return is due to our error or a defective product, we will cover the return shipping costs. In other cases, you are responsible for the return shipping expenses.

  5. Non-refundable Items: Certain items may not be eligible for a refund, such as personalized or intimate products, unless they are defective or damaged upon arrival. Additionally, sale or clearance items are generally final sale and not eligible for refund.

  6. Refunds for Gift Purchases: If you received an item as a gift and would like to request a refund, please contact our customer support team. We will work with you to facilitate the refund process.

For more detailed information and instructions on our refund policy, please refer to our dedicated Refund Policy page on our website. If you have any questions or need assistance, feel free to contact our customer support team.